Shipping
Please note: We are currently experiencing delays in shipping orders outside the UK due to the ongoing pandemic. You may also be charged additional custom or duty fees. further details can be found on our shipping page below
Please note that we have local websites to make shopping with us easier, please find your local Hairburst website in the table below and complete your purchase from here:
| Country/Region | Website |
| United Kingdom | https://www.hairburst.com/ |
| France (Français) | https://fr.hairburst.com/ |
| Germany (Deutschland) | https://de.hairburst.com/ |
| Italy (Italia) | https://it.hairburst.com/ |
| Europe (*Excluding Listed) | https://eu.hairburst.com/ |
| USA & Canada | https://us.hairburst.com/ |
| Australia & New Zealand | https://au.hairburst.com/ |
| Rest of World (*Not Listed Above) | https://www.hairburst.com/ |
Shipping Costs:
| Country | Shipping Cost |
| United Kingdom, United States, Canada, Australia, New Zealand |
£4.99 OR FREE on orders over £35 |
| Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Austria |
£6.00 OR £3.99 on orders over £35 |
| United Arab Emirates | £6.00 |
| Vietnam, Bahrain, Brunei, China, Hong Kong, Indonesia, Lebanon, Malaysia, Oman, Philippines, Singapore, Thailand, Azerbaijan, Bangladesh, Bhutan, British Indian Ocean Territory, Cambodia, Christmas Island, Cocos (Keeling) Islands, Japan, Kyrgyzstan, Lao People's Democratic Republic, Macao, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Palestinian Territory, Occupied, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem |
£9.00 |
| Norway, Switzerland, Israel | £12.00 |
| Islamic Republic Of, Morocco, Saudi Arabia, India, Kuwait, Egypt, Jordan, Qatar, Ukraine, Reunion, Mayotte |
£30.00 |
| Rest of World | £10.00 |
Estimated Delivery Times:
*Our delivery times may vary. Once your order has been accepted, please allow 1-3 working days for your order to be processed by our warehouse.
When your package has been shipped and you receive your shipping confirmation email, please allow the necessary delivery time. You can find the delivery time relevant to you listed in the table below:
| Country | Delivery Time |
| United Kingdom | 1-2 working days |
| Vietnam, Bahrain, Brunei, China, Hong Kong, Indonesia, Lebanon, Malaysia, Oman, Philippines, Singapore, Thailand, Azerbaijan, Bangladesh, British Indian Ocean Territory, Bhutan,Cambodia, Christmas Island, Cocos (Keeling) Islands, Japan, Kyrgyzstan, Lao People's Democratic Republic, Macao, Maldives, Mongolia, Myanmar, Nepal, Korea, Democratic People's Republic Of, Palestinian Territory, Occupied, Sri Lanka, Taiwan, Tajikistan, Turkmenistan, Uzbekistan, Yemem |
2-3 working days |
| Australia, New Zealand, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Montenegro, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Andorra, Austria |
2-5 working days |
| United States & Canada | 2-6 working days |
| Norway, Egypt, India, Jordan, Kuwait, Morocco, Qatar, Saudi Arabia, Martinique, Reunion, Guadeloupe, Mayotte, French Guiana |
3-7 working days |
| Switzerland, United Arab Emirates, Israel, Ukraine | 4-7 working days |
| Rest of World | 5-10 working days |
*We deliver to all countries excluding Iceland, Kazakhstan, Pakistan, Afghanistan, Syria, Russia, Iran, South Korea and Iraq.
All shipping costs are displayed at checkout before payments are made and shipping costs will vary based on volume ordered. All prices are displayed in UK GBP initially until you get to the checkout section and select the country of origin you are sending this to, this will then update and be changed to your local currency. Please note you may be billed in your local currency depending on your banking provider.
The grand total of your order as displayed on the checkout does not include any additional duties required. The carrier, prior to delivery, will inform you of any additional duties if required.
Orders outside of the UK and some EU orders may incur customs fees and will be charged upon the package reaching your destination country.
Hairburst has no control over customs and import tax and we can't tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.
You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
For all returns please send them to the address below. Depending on where you live, the time it may take for your returned product to reach us, may vary. If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For all returns please send to : Care of Hairburst, DPD UK , DPD Logistics, Unit 1, Roebuck Lane, Smethwick, West Midlands, B66 1BY